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Passport Departments Have Become a Torture Point

July 29,2024 17:50

The song (rather, chastushka) dedicated to the Minister of Internal Affairs, Vahe Ghazaryan, highlights real problems. Everywhere, passport desks have become a source of suffering for people. Instead of increasing and expanding these services, they reduce them, creating additional inconveniences for citizens.

Visit any passport service in Yerevan, and you will see that the situation is extremely sad. This might also be due to the influx of “relocants” (relocated persons), whom our state is naturally obliged to serve as well. People are queuing as early as 6 am to get a 9 am slip, but only the first 50 slips are served. If you are the 51st, you must return the next day at 6 am. While online registration is available, if you register now, your turn will come in October.

The fate of people subjected to such suffering is unenviable. But the women who have to serve dozens of angry people every day deserve the same compassion. By the way, the situation is the same in the Civil Status Acts Registration Agencies, where 3 out of 5 employees have been laid off. If one goes on vacation, only the manager remains to handle not only young couples getting married but also citizens seeking various documents. This situation diminishes the solemnity of such important events for young couples.

The solutions are evident. If the workload of passport services has increased to this extent, then there should be 10 operators instead of 3. The area should also be expanded accordingly. Services need to be differentiated, for example, separating the issuers of notary papers from those who issue passports or IDs.

Yes, the state’s capabilities are limited. But if there is a chance to buy a $125,000 car for Argishti Kyaramyan, then such limitations are questionable. By the way, isn’t it no longer “car- service state” which was criticized by Pashinyan when he was in opposition?

 

Aram Abrahamian

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